Adjusting Customer Loyalty Percentages

You may occasionally wish to change the percentage of loyalty for a specific area of the business. This may be a temporary promotion or a permanent change due to tight margins or good margins on a product range.

To edit the loyalty percentages on a specific area of the business navigate to RetailiIsta->Administration->Products->Salegroups (see image below)

If you are not seeing any points in Salegroups, check Productcategory groups.

Find the Salegroup(s) you wish to edit the loyalty percentage for and double click. Ensure you have clicked the "Edit" icon and input your new percentage. If for a promotion, please make a note to edit his back to your default percentages when needed. See image below for Salegroup Percentage example.

Synchronize your tills for the new percentage to apply instantly. Or wait for the regular background sync that occurs naturally several times an hour.