--- title: "Can I scan a loyalty card if I temporarily don't have an internet connection due to an outage?" slug: "can-i-scan-a-loyalty-card-if-i-temporarily-dont-have-an-internet-connection-due-to-an-outage" description: "Can I scan a loyalty card if I temporarily don't have an internet connection due to an outage?" tags: ["QA27"] updated: 2024-06-10T08:23:26Z published: 2024-06-10T08:23:26Z canonical: "docs.retailvista.net/can-i-scan-a-loyalty-card-if-i-temporarily-dont-have-an-internet-connection-due-to-an-outage" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.retailvista.net/llms.txt > Use this file to discover all available pages before exploring further. # Can I scan a loyalty card if I temporarily don't have an internet connection due to an outage?

No, that is not possible. If there is no internet connection, it cannot be checked whether the loyalty card exists and whether it may be blocked. For that reason, saving is not possible if there is no internet connection available.