How can I put a scale in debug mode?
  • 07 Jun 2024
  • 1 Minute to read
  • Contributors
  • Dark
    Light
  • PDF

How can I put a scale in debug mode?

  • Dark
    Light
  • PDF

Article summary

<span class="fr-marker" data-id="0" data-type="true" style="display: none; line-height: 0;"></span><span class="fr-marker" data-id="0" data-type="false" style="display: none; line-height: 0;"></span<span class="fr-marker" data-id="0" data-type="true" style="display: none; line-height: 0;"></span><span class="fr-marker" data-id="0" data-type="false" style="display: none; line-height: 0;"></span<span class="fr-marker" data-id="0" data-type="true" style="display: none; line-height: 0;"></span><span class="fr-marker" data-id="0" data-type="false" style="display: none; line-height: 0;"></span>In the advanced settings of RetailVista POS (on the cash register itself), there is a text box to enter advanced settings. By entering the text 'ScaleDebug=1', the communication of a connected scale will be logged to text files. If there are already settings, this setting can be added, preceded by the separator ';'.

The resulting log files will be located in the folder 'C:\ProgramData\NedFox\RetailVistaPosV2\Log' in a standard installation of RetailVista POS.

In the future, it is expected that debug mode can be activated from the scale settings within RetailVista itself. This advanced setting is a temporary solution so that introducing new fields is not necessary at this time.


Was this article helpful?

Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.