How do I configure RetailVista to send invoices via my own SMTP server?

Until the spring release of 2023, invoices will be emailed as part of the task processing by default. This means that the SMTP server of NedFox will always be used, which in some cases, such as using a custom domain name, inevitably leads to spam detection.

Starting from the spring release of 2023, we will automatically switch the sending of invoice emails to a new underlying system. In principle, our users will not notice anything. The emails that need to be sent will first be placed in the 'Outgoing emails' outbox of RetailVista.

These will be automatically sent every fifteen minutes. The advantage of this way of working is that the status of the delivery can be tracked for each sent email in case of any issues.

It is now also possible to configure a different SMTP server. If no different SMTP server is configured, RetailVista will continue to use the default SMTP server of NedFox, as before.

However, if a user needs more control or wants to use a custom domain name in the sender's email address, it is better to use their own SMTP server.

After configuring the SMTP server and setting it up in Settings -> General -> Advanced, RetailVista will automatically use it: