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How do I export a cash reconciliation journal to Twinfield?
Login to RetailVista and go to 'Cash accountability' and choose 'Generate cash accountability journal'. Only a 'Date up to/including' can be specified. RetailVista will then create a journal of all cash accountabilities up to and including the specified date. When starting with a cash accountability journal for the first time, it can be useful to create an initial journal and mark it as 'Do not export'.
Now go to Start -> 'Cash accountability' and choose 'Export cash accountability journal'. By default, it is not necessary to specify the year and month, RetailVista determines these defaults based on the date up to/including of a journal. Therefore, choose 'Automatically calculate period' (already checked by default). Enter the journal number to be exported and click 'Export'. Because an integration has been made with Twinfield, the journal will now be directly placed in Twinfield. This is in contrast to many other financial applications, where a download screen will be started afterwards.
Now check in Twinfield if the journal is present.
Through Start -> Cash accountability -> Cash accountability journals, each journal can also be opened, after which the logging of the communication with Twinfield can be seen in the 'Shipping' tab. It is also visible there what a possible reason may be that Twinfield did not accept the journal. RetailVista also sends an email to the email address(es) specified in the configuration with a report of the shipment.