How does sending an invoice through Peppol?

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  • Published on Nov 21, 2025
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By setting the digital delivery method to Peppol for a customer, invoices will from that moment onwards be created with that indication.

When an invoice has the digital delivery method set to Peppol, it will be sent through the configured Peppol connector.

A PDF report of the invoice is generated (using the standard layout settings) and this PDF, together with the invoice data, is sent to Storecove. Multiple attempts are made to account for any server errors and/or temporary unavailability of the Storecove platform. When the invoice has been sent successfully, the reference provided by Storecove is stored in RetailVista as the external ID of the invoice. This makes it possible to look up at a later moment whether an invoice has been submitted to Storecove and with which reference.

In the export log of the invoice, the progress of the communication with Storecove can be reviewed. When RetailVista is set to debug mode, additional information is written to this log.

RetailVista 25.4
In RetailVista 25.4 the digital delivery method Peppol is not yet available. For the time being, the delivery method Email must be selected for a customer. Additional checks are then performed on the country of the originating branch and the country of the customer's default address. Both must be Belgium in order for an invoice to be sent via Peppol. Furthermore, the customer receiving the invoicemust have a VAT number entered (B2B delivery). From the RetailVista 2026 update onwards, these criteria will no longer apply, as selecting the Peppol delivery method will be sufficient.