How to use tips/gratuity on a hospitality till?
- 13 May 2025
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How to use tips/gratuity on a hospitality till?
- Updated on 13 May 2025
- 1 Minute to read
- Contributors
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- PDF
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First a product needs to be created where the tips/gratuity are booked on. This should be a 0% TAX , no sale product without allowing savings and discounts.
image 1
To configure the tips go to extra -> settings -> point of sale -> TAB gratuity.
HospitalityTerminalTypeAskGratuity | On hospitality tills ask for gratuity during payment. YES/NO |
Gratuity_ProductId | The product where the tips/gratuity should be booked on. |
Gratuity_Percentage | Default gratuity percentage based on the transaction total amount. |
Gratuity_AlwaysAsk | Always ask for tips/gratuity, even if already added to the transaction. |
Eventually during the payment process a pop-up will appear where a tips/gratuity amount (in euros) can be entered. If a default percentage is set a value will be already entered. (image 2)
In image 3 is shown how this results on the receipt.
image 2
image 3
It’s possible to add tips/gratuity to the transaction beforehand by adding the products used for tips/gratuity to the transaction, ideally a touch button can be created for this. (image 4/5)
When a tip/gratuity is added this way, depending on the setting “Gratuity_AlwaysAsk” the question regarding the tips won’t appear again during
the payment process.
image 4
image 5
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