---
title: "How to use tips/gratuity on a hospitality till?"
slug: "how-to-use-tips-on-a-hospitality-till"
updated: 2025-05-13T08:39:17Z
published: 2025-05-13T08:39:17Z
canonical: "docs.retailvista.net/how-to-use-tips-on-a-hospitality-till"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.retailvista.net/llms.txt
> Use this file to discover all available pages before exploring further.

# How to use tips/gratuity on a hospitality till?

First a product needs to be created where the tips/gratuity are booked on. This should be a 0% TAX , no sale product without allowing savings and discounts.

![](https://cdn.document360.io/9cfe1b80-9c32-4b2a-9328-1df667cdd950/Images/Documentation/image-1747120821888.png?sv=2026-02-06&spr=https&st=2026-11-14T02%3A10%3A34Z&se=2026-11-14T03%3A10%3A34Z&sr=c&sp=r&sig=4FmjESYrriVJNfhqFZXUBV4tVsSePELOBfQW%2BFyvh9k%3D)

image 1

To configure the tips go to *extra* -> *settings* -> *point of sale* -> *TAB gratuity.*

|  |  |
| --- | --- |
| HospitalityTerminalTypeAskGratuity | On hospitality tills ask for gratuity during payment. YES/NO General setting to enable the tips/gratuity option. |
| Gratuity_ProductId | The product where the tips/gratuity should be booked on. |
| Gratuity_Percentage | Default gratuity percentage based on the transaction total amount. Is only suggested and can be deviated from in the till. |
| Gratuity_AlwaysAsk | Always ask for tips/gratuity, even if already added to the transaction. When set to no, the question won’t appear when beforehand the product used for tips is added to the transaction. |

Eventually during the payment process a pop-up will appear where a tips/gratuity amount (in euros) can be entered. If a default percentage is set a value will be already entered. (image 2) In image 3 is shown how this results on the receipt.

![](https://cdn.document360.io/9cfe1b80-9c32-4b2a-9328-1df667cdd950/Images/Documentation/image-VOA0RFAQ.png?sv=2026-02-06&spr=https&st=2026-11-14T02%3A10%3A34Z&se=2026-11-14T03%3A10%3A34Z&sr=c&sp=r&sig=4FmjESYrriVJNfhqFZXUBV4tVsSePELOBfQW%2BFyvh9k%3D)

image 2

![](https://cdn.document360.io/9cfe1b80-9c32-4b2a-9328-1df667cdd950/Images/Documentation/image-XRS446JC.png?sv=2026-02-06&spr=https&st=2026-11-14T02%3A10%3A34Z&se=2026-11-14T03%3A10%3A34Z&sr=c&sp=r&sig=4FmjESYrriVJNfhqFZXUBV4tVsSePELOBfQW%2BFyvh9k%3D)

image 3

It’s possible to add tips/gratuity to the transaction beforehand by adding the products used for tips/gratuity to the transaction, ideally a touch button can be created for this. (image 4/5) When a tip/gratuity is added this way, depending on the setting “**Gratuity_AlwaysAsk**” the question regarding the tips won’t appear again during the payment process.

![](https://cdn.document360.io/9cfe1b80-9c32-4b2a-9328-1df667cdd950/Images/Documentation/image-H5W0U141.png?sv=2026-02-06&spr=https&st=2026-11-14T02%3A10%3A34Z&se=2026-11-14T03%3A10%3A34Z&sr=c&sp=r&sig=4FmjESYrriVJNfhqFZXUBV4tVsSePELOBfQW%2BFyvh9k%3D)

image 4

![](https://cdn.document360.io/9cfe1b80-9c32-4b2a-9328-1df667cdd950/Images/Documentation/image-IGBG90JK.png?sv=2026-02-06&spr=https&st=2026-11-14T02%3A10%3A34Z&se=2026-11-14T03%3A10%3A34Z&sr=c&sp=r&sig=4FmjESYrriVJNfhqFZXUBV4tVsSePELOBfQW%2BFyvh9k%3D)

image 5