--- title: "I have signed up for RetailVista but the confirmation email does not contain an eServices password. How do I log in now?" slug: "i-have-signed-up-for-retailvista-but-the-confirmation-email-does-not-contain-an-eservices-password-how-do-i-log-in-now" description: "I have signed up for RetailVista but the confirmation email does not contain an eServices password. How do I log in now?" tags: ["eservices", "check-ai", "QA44", "supporsite"] updated: 2024-06-10T08:45:41Z published: 2024-06-10T08:45:41Z canonical: "docs.retailvista.net/i-have-signed-up-for-retailvista-but-the-confirmation-email-does-not-contain-an-eservices-password-how-do-i-log-in-now" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.retailvista.net/llms.txt > Use this file to discover all available pages before exploring further. # I have signed up for RetailVista but the confirmation email does not contain an eServices password. How do I log in now?

In older versions of RetailVista, the registration procedure did not include an eServices password. However, this password is the same as the Administrator password of RetailVista. Therefore, by using that password along with the eServices username, you can log in to the support website.