--- title: "I receive a notification when starting sales orders that the administration is not complete (down payment item is not set up). What can be done about this?" slug: "i-receive-a-notification-when-starting-sales-orders-that-the-administration-is-not-complete-down-payment-item-is-not-set-up-what-can-be-done-about-this" description: "I receive a notification when starting sales orders that the administration is not complete (down payment item is not set up). What can be done about this?" tags: ["instellingen", "QA55", "aanbetalingsartikel"] updated: 2024-07-08T11:32:33Z published: 2024-07-08T11:32:33Z canonical: "docs.retailvista.net/i-receive-a-notification-when-starting-sales-orders-that-the-administration-is-not-complete-down-payment-item-is-not-set-up-what-can-be-done-about-this" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.retailvista.net/llms.txt > Use this file to discover all available pages before exploring further. # I receive a notification when starting sales orders that the administration is not complete (down payment item is not set up). What can be done about this? <span class="fr-marker" data-id="0" data-type="true" style="display: none; line-height: 0;"></span><span class="fr-marker" data-id="0" data-type="false" style="display: none; line-height: 0;"></span<span class="fr-marker" data-id="0" data-type="true" style="display: none; line-height: 0;"></span><span class="fr-marker" data-id="0" data-type="false" style="display: none; line-height: 0;"></span>To be able to use the sales orders module, a number of settings need to be specified. One of them is the setting for the article number to be used for registering down payments. First, check if a down payment article already exists. This article should be of type 'No revenue' and should be sold at 0% VAT. Then go to Settings -> Financial, and enter the article number of the down payment article to be used in 'Down payment article'.