---
title: "Mutating cash payment"
slug: "mutating-cash-payment"
updated: 2026-05-24T13:25:39Z
published: 2026-05-24T13:25:39Z
canonical: "docs.retailvista.net/mutating-cash-payment"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.retailvista.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Mutating cash payment

If an incorrect amount has been entered on a payment method in the POS, and that payment method does not allow negative postings (for example a gift voucher payment method), this can be corrected using the option “*Mutate cash payment methods”.*

This option can be found under: Point of Sale → Adjust cashsale payment

![](https://cdn.document360.io/9cfe1b80-9c32-4b2a-9328-1df667cdd950/Images/Documentation/image-1779629124534.png?sv=2026-02-06&spr=https&st=2026-11-14T02%3A40%3A42Z&se=2026-11-14T03%3A40%3A42Z&sr=c&sp=r&sig=rAN6FPj%2Be2%2BPYSzhD8AsmYVTE%2Bp08vTF4etkfbEyDE0%3D)

After selecting the POS terminal and the receipt number, the payments used in the transaction will be shown. For example, if an amount of €1,000 was entered on a gift voucher payment method instead of €100, the payment line of €1,000 will be selectable. In the field for the amount to be moved, €900 can be entered in this example. This amount can then be moved to a cash payment method using the field “*Move to new payment type”*.

After performing this action, the €900 will be treated as a cash payment. This amount can then be refunded in the POS.

**Note:** • The mutation cannot be performed retroactively. • If the mutation is executed at a later moment, the correction applies to that period; the original transaction day remains unchanged. • The receipt itself is not altered. When the receipt is opened in Backoffice, the payment methods will still appear as originally registered.