--- title: "Shelf cards from one location are not printed, but those from another location are." slug: "shelf-cards-from-one-location-are-not-printed-but-those-from-another-location-are" description: "Shelf cards from one location are not printed, but those from another location are." tags: ["check-ai", "QA192"] updated: 2024-06-10T08:39:42Z published: 2024-06-10T08:39:42Z canonical: "docs.retailvista.net/shelf-cards-from-one-location-are-not-printed-but-those-from-another-location-are" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.retailvista.net/llms.txt > Use this file to discover all available pages before exploring further. # Shelf cards from one location are not printed, but those from another location are. <span class="fr-marker" data-id="0" data-type="true" style="display: none; line-height: 0;"></span><span class="fr-marker" data-id="0" data-type="false" style="display: none; line-height: 0;"></span>At one location, when printing product cards, it shows that printing was successful, but nothing comes out of the printer. At another location, it works. It is important that a location consists of 5 levels.