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    The payment terminal displays a Trust issue notification.
    • 05 Jul 2024
    • 1 Minute to read
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    The payment terminal displays a Trust issue notification.

    • Updated on 05 Jul 2024
    • 1 Minute to read
    • Contributors
    • Print
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    Article summary

    Follow the steps below to test if this issue can be resolved:

    • Turn off the PC.
    • Remove the power plug from the pin device.
    • Reconnect the power to the pin device.
    • Restart the PC.
    • Check if the problem is resolved.

    If the pin device still has a Trust issue notification, it needs to be replaced.

    Have the customer fill out and submit a Pin malfunction report form. Only then will a new pin device be sent.

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