--- title: "When printing a daily count, the message appears that no sales rules have been found." slug: "when-printing-a-daily-count-the-message-appears-that-no-sales-rules-have-been-found" description: "When printing a daily count, the message appears that no sales rules have been found." tags: ["check-ai", "QA221"] updated: 2024-06-10T08:20:36Z published: 2024-06-10T08:20:36Z canonical: "docs.retailvista.net/when-printing-a-daily-count-the-message-appears-that-no-sales-rules-have-been-found" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.retailvista.net/llms.txt > Use this file to discover all available pages before exploring further. # When printing a daily count, the message appears that no sales rules have been found. <span class="fr-marker" data-id="0" data-type="true" style="display: none; line-height: 0;"></span><span class="fr-marker" data-id="0" data-type="false" style="display: none; line-height: 0;"></span>The Windows service NedfoxRetailvistaPosTransctionSender must be started in order to process cash transactions. In the cash register, in the Help / About RetailVista POS menu, the data dictionary can be requested. Then check if the Transactions \ Outbox directory with outgoing transactions is empty. If this folder contains transactions, it must be checked if the aforementioned service is running. Restart it if it is not running.