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Go to Start -> Loyalty -> Loyalty tasks -> Loyalty card information and mutation
Then enter the card number and choose to show details.
Through 'Change loyalty card balance' it is possible to increase the balance.
Balance adjustment: Enter the number of points by which the loyalty card balance should be increased.
The balance can also be decreased. In that case, place a '-' before the number of points that should be deducted from the balance.
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