The following fields are available:
| Code | |
| Description | |
| Sales order scenario | If a new sales order needs to be created as a result of this customer return (for example, for exchange or backorder), the specified scenario will be applied here. |
| Deposit type | TODO |
| Spontaneous | If return items are not pre-registered, is it allowed to choose this scenario during the physical receipt of items in RetailVista Mobile. |
| Allow spontaneous lines | If certain items from a return request are not pre-registered, is it allowed to add those lines to the existing return request. |
| Send request confirmation | Send a confirmation of the return request by email to the customer |
| Send receipt confirmation | Send a confirmation when items are received on the return request |