Payment requests are requests exchanged with payment service providers (PSPs) to collect payments from consumers. A payment request is similar to a down payment request and could technically have been combined with it. However, payment requests are kept separate because a payment request does not always result in a down payment. A clear example is making a payment in RetailVista POS during checkout. Such a payment does not result in a down payment but becomes a cash payment within a register sales transaction. A payment request can also originate from a down payment request when a payment service provider (PSP) is specified.
Using the RetailVista task planner, the task Send payment requests first creates payment requests from down payment requests. After that, all new payment requests are sent to the payment service provider.
Tab General
The following fields are available:
| Branch | Branch of the payment request. | ||||||||
| User | User who created the payment request. | ||||||||
| Payment request number | Unique number of the payment request. | ||||||||
| Reservation | Reservation associated with this payment request (optional). | ||||||||
| Down payment request | If this payment request was created from a down payment request, this is the number of that down payment request. | ||||||||
| Sales order | Sales order associated with this payment request (optional). | ||||||||
| Customer | Customer number associated with this payment request. Through the customer, an email address can be found to which the payment service provider sends the payment request. | ||||||||
| Payment service provider | The payment service provider to whom this request should be sent. | ||||||||
| Amount due | The amount to be paid. | ||||||||
| Comment | Optional free text for the payment request. | ||||||||
| Status | The status of the payment request. The following options are available:
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| Reference | The payment reference as returned by the payment service provider. | ||||||||
| Payment URL | The online link to complete the payment. This link is not editable. It can be pasted into a browser and is also shared with the customer via email, including as a scannable QR code. |
Tab Advanced
This tab displays logging related to the transmission to the payment service provider and the processing of the payment.