Printing product labels in stock does not work

  • Updated on Jul 9, 2024
  • Published on Jun 10, 2024
  • 1 minute(s) read
  • MV
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 Customer reports that the 'Printing Labels in stock' option does not work. Nothing comes out of the printer when this option is selected. Before booking a ticket, the following things could be tested:

  • Can another overview be printed from RetailVista?
  • Test if printing these labels works on a different set (different instance or different company)
  • On which PC or PCs does the problem occur?
  • When does the problem occur? Even after restarting the PC, or Restarting RetailVista?
  • Check (and restart) LocalServices in case of printing to a label printer
    (A4 printer goes through Windows itself)
  • Does the print job appear in the Windows printer queue? (on the PC to which the printer is connected)
  • Can a print job from, for example, MS-Word be printed?