When starting the cash register, I receive the message 'Initialization of eLoyalty services has failed, please contact NedFox helpdesk or try again later!'.

This notification can have multiple causes. It means that eLoyalty is not available and therefore cannot be saved or redeemed. It is possible that the cause of this notification lies in a malfunction of your own Internet connection. Do you have Internet? Then contact the helpdesk of NedFox or visit http://support.nedfox.net under 'Outages'. The cash register must be restarted at a later time to make a new attempt to reach eLoyalty.

If you choose to contact the helpdesk of NedFox, it is important to provide the error code mentioned in this notification. The codes have the following meanings:

1429 - No eLoyalty services were found on the specified URL or these services could not be opened successfully. Check the URL or contact the helpdesk of NedFox.