Send new payment details to the customer.
  • 23 Jun 2024
  • 2 Minutes to read
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Send new payment details to the customer.

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Article summary

When you have a project regarding a new pin and you have ordered the pin, you are not completely done yet.
The customer also needs pin data. This data needs to be linked to a bank or credit card contract, so that the customer can actually use the pin later on. Without this data, you won't get anywhere.

- First, go to the CCV Portal. Choose create > create terminal.
- In configuration, choose the correct pin (if there are 2 identical machines, always choose the highest version).
- Then choose the quantity.
- In the Brand field, you indicate under which name this customer falls (so Coppelmans Valkenswaard falls under the brand name Coppelmans, but customer Tuin Zwaagwesteinde falls under other).
- In the Merchant Name field, you enter the full name of the customer (this can be an existing name or you can enter a new name if it is a completely new customer).
- Location name is the full name of the customer (if applicable).
- Choose to create terminal(s) afterwards. You will now immediately see an overview of your created pin.
- Go to Support > EFT > CCV in Sharepoint > open excel: CT numbers NedFox
- Go to a new line and enter the name of your created pin in the customer field- In the CCV portal, you will now find your TMS number, which you enter into your Excel document.
- You will see more numbers in the Excel document for this line, which you will enter into the CCV portal. Click on your created pin for this.0). Go to the "Parameters" tab
- You need to check some checkboxes to be able to modify the data

- Under CTAP, these are the checkboxes: Terminal ID CCV and Terminal ID Equens C-TAP
- Under General, these are the checkboxes: Retailer name, Retailer address, Retailer postcode, and Retailer city. 
- Under pin, this is the checkbox: Equens control number.
- Now choose new task in the top right corner- Everything you just checked can now be adjusted here.
- Terminal ID CCV, Terminal ID Equens, and your control number are in your Excel document, which you can copy here (make sure there are no spaces at the end, as this may cause your pin installation to fail later).
- Once you have filled in everything, choose "Create task" in the top right corner.
- Now you still need to send the payment details to the customer.

Dear Sharon,

Hereby I send you the details for the new payment terminal. You need to go to the bank to have it linked to your bank account number.

Terminal ID Product

Terminal ID Equens

Control Number

Control Number

Product

Customer

CT801232

417R4M 

0320335

0320335

0320335

0320335

6;">

Best regards,

Jeline van Eerde - Romkes

secretariat

- Copy your pin overview that you send to the customer and put it in a note for your project.

- Also mention these details in the file "CCV contract overview Jeline". This file is in the same folder.


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